Taxi services are available at the Transportation Hub located at Level 1 of the Gateway@klia2 mall next to the klia2 Main Terminal Building. There are 3 types of taxi services available for travellers when taking a taxi – namely the Coupon Taxi, Metered Taxi, and Premier Taxi.

Taxi and bus ticket counters at Transporation Hub
Layout plan of Level 1 at Gateway@klia2 mall

Taxi services are operational 24/7 at the klia2 airport. If you book and use the taxi service between 11:30pm to 6:00am, there will be an additional 50% fare surcharge.

For taxi services, please approach the taxi ticket counters to inquire about service destination and the respective taxi fare.

Taxi Services at klia2:

Note: After you have selected your taxi services at the taxi payment counter, exit Door 4 and then queue up to wait for your taxi.

Ticketing counters at Level 1, Gateway@klia2 mall
Ticketing counters at Level 1, Gateway@klia2 mall

After purchasing your taxi coupon, proceed to exit Door 4 and get on to your taxi.

After purchase your ticket at the taxi counter, exit to door 4 to board your taxi
Exit to door 4 to board your taxi

You will find lots of taxis waiting for you at the taxi terminal.

Taxis waiting at the Taxi terminal
Taxis waiting at the Taxi terminal

Types of Taxi Services

There are 3 types of taxi services available at the klia2 terminal – namely the Coupon Taxi, Metered Taxi, and Premier Taxi

  • Coupon Taxi – Inform the peron in charge at the counter of your destination, a coupon will be issued to you after the payment. Proceed to Door 4 to exit, line up, and wait your turn for the Budget Taxi. When the red coloured taxi arrives, pass the coupon to the taxi driver and he will drive you to your destination.
Taxi ticketing counters at Level 1, Gateway@klia2 mall
Taxi ticketing counters at Transporation Hub (Level 1, Gateway@klia2 Mall)
  • Metered Taxi – Proceed to the metered taxi counter and buy a coupon for RM2.00. Exit from Door 4 and wait in line for the ‘metered taxi’. Pass the coupon to the taxi driver and the taxi meter will start running from klia2 to your destination. The taxi meter MUST be run when you board the taxi. Your final taxi fare is based on what’s displayed on the taxi meter monitor plus the toll charges, if any.
Budget taxis waiting at Transportation Hub
Budget taxis waiting at Transportation Hub
  • Premier Taxi – These are the ‘Blue’ taxis that are more expensive if compared to the budget ones, generally costing you almost double the amount of a normal price budget taxi. These taxis are slightly bigger than the common ones and they are always available.
Premier taxis waiting at Transportation Hub
Premier taxis waiting at Transportation Hub

Check Taxi Fare from klia2 Airport

How much does it cost to take a taxi from klia2 airport to your destination?

You can get an estimated fare here using this tool to check the taxi fare from klia2 to your next destination.

Taxi Fare from klia2 airport to…
Ampang areasFrom RM74*
Cheras areasFrom RM73*
Klang areasFrom RM74*
Kuala Lumpur areasFrom RM74*
Petaling Jaya areasFrom RM64*
Subang areasFrom RM64*
Nilai areasFrom RM42*
Check Taxi Fare
From
To
To check the taxi fare from klia2 to other locations, enter your location (i.e., Selangor, Johor, Melaka, Ipoh, Seremban, etc), and then click the Check Fare button.

The ticketing counters for taxi services are located at the level 1 of the Gateway@klia2 mall.

Taxi ticketing counters at Level 1, Gateway@klia2 mall
Taxi ticketing counters at klia2 Transporation Hub

If you prefer a few hours of shut-eye on a bed instead of lounging in the public areas, the Capsule by Container Hotel at klia2 is readily available at this level.

Capsule by Container Hotel at klia2

Check Taxi Price to klia2 Airport

If you are hiring taxi service from other locations to the klia2, you can use the www.taxiautofare.com to get an estimate.

Malaysia Taxi Services

If you need to call for taxi services, here is a list of reputable taxi companies for your perusal.

Taxi OperatorTelephone
Airport Limo & Taxi Service(603) 9223 8080
Comfort Cab(603) 8024 2727
LCCT Limo Airport Taxi & Van(6017) 3116 118
Mesra Cab(603) 4043 0659
Oriental Radio Taxi(603) 2694 4718
Taxi OperatorTelephone
Public Cab(603) 6259 2020
Radio Cab(603) 9221 7600
Saujana Taxi(603) 2162 8888
Sunlight Radio Taxi(603) 9057 1111
Supercab(603) 7875 7333

Make a Complaint

If you feel you have not been treated fairly by the taxi driver or taxi company, please contact SPAD (Suruhanjaya Pengangkutan Awam Darat) immediately.

There is a SPAD office at the klia2’s Transporation Hub.

Channels to make a complaint are as follows:

Telephone ComplaintTelephone
1-800-88-7723
Twitter ComplaintTwitter
@aduanspad
Facebook ComplaintFacebook
SPAD
Walk-in Complaint
Walk in:
• SPAD Complaint Management at Kelana Jaya
• SPAD Enforcement offices at terminals
SMS ComplaintSMS
Type : SPAD Aduan <your complaint>
Send to : 15888
  • For complaints that can be resolved immediately, SPAD will notify the complainant after action is taken
  • The time taken for investigation may vary according to cases
  • Depending on severity, the process of the case may take less than 30 days
  • Source: www.spad.gov.my
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