Location of Pier Q
Location of Pier Q

The Pier Q is located at Sector 7, upper right wing, of the klia2 terminal.

Layout of Pier Q
Layout of Pier Q

The Pier Q is designed to accommodate International Departures & Arrivals.

This long walk to Pier Q has received lots of unfavorable feedback from the travelers and the airport management company has implemented measures such as additional walkaltors and buggy services to ease the walking.

Passenger flow to Pier Q

The following diagrams show the passenger flow from the Departure Hall to Pier Q.

International Departures: Passenger Flow to International Gates (Pier P / Pier Q)
International Departures: Passenger Flow to International Gates (Pier P / Pier Q)
International Departures: Passenger Flow to International Gates
International Departures: Passenger Flow to International Gates (Pier P / Pier Q)

To go to the Pier Q, walk to the security checkpoint for entrance to Pier P / Q.

Entrance to Pier P, Q and L located at the Departure Hall
Entrance to Pier P, Q and L located at the Departure Hall
Main entrance to the Pier P, Q and L at the Departure Hall
Main entrance to the Pier P, Q and L at the Departure Hall

Queue up to complete the document verifications at the Immigration counter.

Passengers queuing up for document check at the Immigration counters
Passengers queuing up for document check at the Immigration counters

You will reach the beginning point of the Skybridge after the Immigration clearance.

The beginning point of the Skybridge
The beginning point of the Skybridge

Cross the Skybridge to reach the Satellite Building.

The Skybridge is 300 metres long and walkalators are available
The Skybridge is 300 metres long and walkalators are available

The Skybridge is 300 metres long and walkalators are available to ease your weary legs.

Walking along the Skybridge, observe the difference in levels
Walking along the Skybridge, observe the difference in levels

After crossing the Skybridge, you will reach the Satellite Building. Lots of shops are available for your shopping pleasure.

Shops for your convenience on Satellite Building level 3
Shops for your convenience on Satellite Building level 3

Walk pass the shops to take the escalator / lift to go down to level 2.

Escalator at Level 3 to go to Level 2 Satellite Building
Escalator at Level 3 to go to Level 2 Satellite Building

Go down to Level 2.

Go down to level 2 of the Satellite Building after the Skybridge
Go down to level 2 of the Satellite Building after the Skybridge

The Pier Q is located at right wing of the Satellite Building, turn right to go to the Pier Q.

The Pier Q is located at right side of the Satellite Building
The Pier Q is located at right side of the Satellite Building

Walk further and you will see the entry point for gates at Pier Q.

The start of the Pier Q
The start of the Pier Q
The main entrance to Pier Q
The main entrance to Pier Q

List of gates at Pier Q

The Pier Q is catered for International Departures & Arrivals.

There are 21 gates at Pier Q, namely the Q1, Q2, Q3, Q4, Q5, Q6, Q7, Q8, Q9, Q10, Q11, Q12, Q13, Q14, Q15, Q16, Q17, Q18, Q19, Q20, Q21.

Layout of Pier Q
Layout of Pier Q

Due to the mega size of the klia2 terminal, it may take up to 35 mins going from the drop-off areas to the Q Gates.

Passenger flow for International Departures
Passenger flow for International Departures

For Fly-thru passengers (International to International), it may take up to 38 mins to go from P Gates to Q Gates.

Facilities and services

Security checkpoint at Pier Q and boarding check at the gate
Security checkpoint at Pier Q and boarding check at the gate

The Pier Q has a comprehensive list of facilities for your convenience.

  • ATM Machine
  • Baby care room
  • Disabled-friendly toilet
  • Escalators
  • Prayer room
  • Rest & Go area
  • Stairs
  • Telephone
  • Toilets
  • Travelator and lifts
Toilets and water dispenser
Toilets and water dispenser
Toilets and prayer rooms
Toilets and prayer rooms
Rest & Go area
Rest & Go area
Waiting and resting area
Waiting and resting area

Shops and services

You will find these shops and services available at Pier Q.

Chocolates
Chocolates
Lao Jie Fang
Lao Jie Fang
Travellers' Needs
Travellers’ Needs

PIER Q (Gate Q3, Q4, Q5)

Passengers boarding the flight
Passengers boarding the flight

The following diagram shows the layout of gate Q3, Q4, and Q5.

Layout of Pier Q
Layout of Pier Q

These pictures were taken near these gates.

Passenger waiting at the gate
Passenger waiting at the gate
Vacant aerobridge
Vacant aerobridge
View of flight connected to the Aerobridge
View of flight connected to the Aerobridge
View of flight connected to the Aerobridge
View of flight connected to the Aerobridge

PIER Q (Gate Q6, Q7, Q8, Q9, Q10, Q11, Q13, Q15)

Waiting lounge at gate Q7
Waiting lounge at gate Q7

The following diagram shows the layout of gate Q6, Q7, Q8, Q10, Q11, Q13, and Q15.

Layout of Pier Q
Layout of Pier Q

These pictures were taken near these gates.

Passengers walking passed gate Q7
Passengers walking passed gate Q7
Waiting lounge at gate Q11
Waiting lounge at gate Q11
Passengers boarding the flight
Passengers boarding the flight
Passengers walking on the Aerobridge and boarding the flight
Passengers walking on the Aerobridge and boarding the flight

PIER Q (Gate Q12, Q14, Q17, Q19, Q21)

Waiting lounge at gate Q21
Waiting lounge at gate Q21

The following diagram shows the layout of gate Q12, Q14, Q17, Q19, and Q21.

Layout of Pier Q
Layout of Pier Q

These pictures were taken near these gates.

A packed waiting lounge
A packed waiting lounge
View of the flights at the Pier
View of the flights at the Pier
AirAsia flight connected to the Aerobridge
AirAsia flight connected to the Aerobridge
Another angle of flight connected to the Aerobridge
Another angle of flight connected to the Aerobridge
The aerobridge connects the flight and the Pier
The aerobridge connects the flight and the Pier
Passengers boarding the flight
Passengers boarding the flight

Layout Plan

The following is the layout plan of the klia2 terminal.

klia2 layout plan
klia2 layout plan

Click on any of the following to view more information.

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