International Arrivals: Passenger flow from Pier L / Pier P / Pier Q
International Arrivals: Passenger flow from Pier L / Pier P / Pier Q

For International Arrival, you will have to walk pass the Satellite building, cross the Skybridge, then arrive at the Arrival Hall for immigrations clearance and pass the customs checkpoint to go to the attached Gateway@klia2 mall for transportation to the city.

For Domestic Arrival, you just need to follow the signboard, walk to Arrival Hall to collect your luggages and exit to Gateway@klia2 mall.

Flight landed and connected with the Aerobridge at klia2
Flight landed and connected with the Aerobridge at klia2

The following is a pictorial process to show you the Arrival process after your flight is landed at the Pier P or the Pier Q.

1. Walking on the aerobrige towards Arrival Hall.

Passengers walking on the Aerobridge to the connected Pier
Passengers walking on the Aerobridge to the connected Pier

2. Walking towards the connected Pier.

Walking towards the connected Pier
Walking towards the connected Pier

3. Walking on the ramp.

Walking on the ramp
Walking on the ramp

4. Walking on the ramp.

Walking on the ramp
Walking on the ramp

5. Walking on the ramp.

Walking on the ramp
Walking on the ramp

6. The Departures and Arrivals traffic are separated.

The Departures and Arrivals traffic are separated
The Departures and Arrivals traffic are separated

7. Walking on the Arrival Pier.

Walking on the Arrival Pier
Walking on the Arrival Pier

8. Walking towards the Skybridge.

Walking towards the Skybridge
Walking towards the Skybridge

9. Walkalator and toilets are available along the Pier.

Walkalator and toilets are available along the Pier
Walkalator and toilets are available along the Pier

10. A small lounge to take a rest.

A small lounge to take a rest
A small lounge to take a rest

11. A small rest area for passengers.

A small lounge for passengers to rest
Lounge for passengers to rest
For Pier P, Pier Q, and Pier L, the arrival level is on Level 2. If your flight is landed at the Pier P / Pier Q (International Arrivals), you will have to take the escalator / lift to go up one level (Level 3) to cross the Skybridge then later go down one level (Level 2) to go the Arrival Hall.

12. Observe the overhead signboard for directions.

Observe the overhead signboard for directions
Observe the overhead signboard for directions

13. Observe signboard for directions, go to Transfer Hall if you are on flight transfer. Read more about the Flight Transfer at klia2.

Observe signboard for directions
Observe signboard for directions

14. The Skybridge for arriving passengers is on Level 3 so you need to go one level up.

The Skybridge for arriving passengers is on Level 3 so need to go one level up
The Skybridge for arriving passengers is on Level 3 so need to go one level up

15. Go one level up to use the Skybridge.

Go one level up to use the Skybridge
Go one level up to use the Skybridge

16. Escalator to the Skybridge on Level 3.

Escalator to the Skybridge on Level 3
Escalator to the Skybridge on Level 3

17. Walking on the Skybridge on Level 3.

Walking on the Skybridge on Level 3
Walking on the Skybridge on Level 3

18. Long walk.

Long walk
Long walk

19. Walking the Skybridge.

Crossing the Skybridge
Crossing the Skybridge

20. View of the terminal from the Skybridge.

View of the terminal from the Skybridge
View of the terminal from the Skybridge

21. View of the terminal from the Skybridge.

View of the terminal from the Skybridge
View of the terminal from the Skybridge

22. Walkalator to ease your weary legs.

Walkalator to ease your weary legs
Walkalator to ease your weary legs

23. You have to walk tens of meters between the stretches of walkalators.

Tens of meters between the Walkalators
Tens of meters between the Walkalators

24. Walking on the Skybridge.

Walking on the Skybridge
Walking on the Skybridge

25. Walking towards Arrival Hall.

Walking towards Arrival Hall
Walking towards Arrival Hall

26. Going down one level to the Arrival Hall.

Going down one level to the Arrival Hall
Going down one level to the Arrival Hall

27. Going down to the Arrival Hall.

Going down to the Arrival Hall
Going down to the Arrival Hall

28. Escalator to the Arrival Hall.

Escalator to the Arrival Hall
Escalator to the Arrival Hall

24. The Arrival Hall at the klia2 terminal. The immigrations counters for document check and verification are located here.

Arrival Hall at the klia2
Arrival Hall at the klia2

25. Immigrations counters for Foreign Passport holders at the Arrival Hall.

Travelers queuing up for the Immigration checks at the Arrival Hall
Travelers queuing up for the Immigration checks at the Arrival Hall

26. Immigrations counters for Malaysian Passport holders at the Arrival Hall.

Immigrations counters for Malaysian Passport holders at the Arrival Hall
Immigrations counters for Malaysian Passport holders at the Arrival Hall

27. Immigrations counters for Foreign Passport holders at the Arrival Hall.

Long queue of travelers
Long queue of travelers

28. Baggage Claim area after Immigrations check.

Baggage Claim area
Baggage Claim area

29. Baggage Claim area.

Baggage Claim area
Baggage Claim area

30. Baggage Claim area.

Baggage Claim area
Baggage Claim area

31. Baggage Enquiry office for Lost & Found near the Baggage Claim area.

Baggage Enquiry office
Baggage Enquiry office

32. Customs Check.

Proceed to Customs check after collecting your luggage
Proceed to Customs check after collecting your luggage

33. Tourism Malaysia booth at the exit gates.

Tourism Malaysia booth
Tourism Malaysia booth

Once you exit the Arrival Hall, you can then go to the attached Gateway@klia2 mall for transportation to the city.

Layout Plan

The following is the layout plan of the klia2 terminal.

klia2 layout plan
klia2 layout plan

Click on any of the following to view more information.

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